What people say about our service.

Financial counsellors assist thousands of people every month through the National Debt Helpline, all across Australia. Whether its via the phone or chat, people receive practical help with their financial issues and feel great relief that they are not alone in facing those burdens. Here is a small sample of the feedback we receive.

All names have been changed.

Very helpful, straight to the point and helped me understand the issues. I highly recommend Lucy as a Financial Counsellor. The information that was provided really was invaluable. Thank you.
February 2025
Naomi was an absolute star. Asked me questions, was patient and recommended the best service she thought would be helpful to me. Felt heard and understood. A++ service.
February 2025
Julia was proficient, clear and able to make the information easily understandable. Highly recommend.
February 2025
Very nice guy, but more importantly, professional and knowledgeable, which is what I need. Am very grateful for this service, thank you. James has provided me with a way forward.
January 2025
Peter was very responsive, kind and understanding and provided me with great advice and support. Really love this service!
January 2025
Cannot believe how quick and accommodating Kate was! I have a few tools I can use to help with my finances already! Happy days! Thank you!
January 2025
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You might feel overwhelmed, but you have options and there are steps you can take yourself. But if you feel you need a bit more guidance or need help quickly, simply call us.

CALL 1800 007 007