What people say about our service.

Financial counsellors assist thousands of people every month through the National Debt Helpline, all across Australia. Whether its via the phone or chat, people receive practical help with their financial issues and feel great relief that they are not alone in facing those burdens. Here is a small sample of the feedback we receive.

All names have been changed.

The resources given went beyond what I expected, and I appreciate the kindness in a difficult time.
September 2025
Phil's communication approach was understanding, and he provided several avenues for me to look in to regarding my situation.
August 2025
Mary was patient with me and allowed me to clarify things. She researched numbers to call and provided the info on how to get started with my issue.
July 2025
My agent was amazing. Super informative and really helpful, but most of all outstandingly nice and respectful. I have left feeling more confident about what to do financially then I have in years!
June 2025
Extremely informative and helpful with some good ideas that I was unaware of for my options
May 2025
Very helpful service, it was nice to chat to someone who could empathise but give me strategies relevant to my situation.
April 2025