What people say about our service.

Financial counsellors assist thousands of people every month through the National Debt Helpline, all across Australia. Whether its via the phone or chat, people receive practical help with their financial issues and feel great relief that they are not alone in facing those burdens. Here is a small sample of the feedback we receive.

All names have been changed.

Mary was patient with me and allowed me to clarify things. She researched numbers to call and provided the info on how to get started with my issue.
July 2025
My agent was amazing. Super informative and really helpful, but most of all outstandingly nice and respectful. I have left feeling more confident about what to do financially then I have in years!
June 2025
Extremely informative and helpful with some good ideas that I was unaware of for my options
May 2025
Very helpful service, it was nice to chat to someone who could empathise but give me strategies relevant to my situation.
April 2025
I was helped without judgement and got information no one was willing to tell me before. THANK YOU!
March 2025
Naomi was an absolute star. Asked me questions, was patient and recommended the best service she thought would be helpful to me. Felt heard and understood. A++ service.
February 2025
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You might feel overwhelmed, but you have options and there are steps you can take yourself. But if you feel you need a bit more guidance or need help quickly, simply call us.

CALL 1800 007 007